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Warranty Repair Warranty Repairs View larger

Warranty Repair

All Console Wizards repairs are covered under a 3 month warranty or 6 months for a reball repair.

If you console fails with the same fault during this warranty period, then we will repair your console free of charge (shipping costs excluded)

Please select your Equipment type from the selection above, to ensure its processed by the correct workshop.

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£ 0.00 tax incl.

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    ** Note **

    If the warranty sticker is damaged or removed, then the warranty is Void

    If we have repaired an LCD screen on a Tablet or Phone and the item is returned back to us with a cracked or damaged screen, then this is classed as damage and will not be covered under any warranty (this is the same as any Manufacturer or retailer).

    If an RGH console is purchased from us and it is found that the KV or NAND has been changed on the console, then the repair will be classed as a Bricked console and the repair charge for the repair will be chargeable.


    All serial numbers have been recordered at the time of repair, if it is found that your console is not under warranty or the fault is different from your original repair, then you will be liable for the full cost of repairing the fault and the difference of fee for the collection and delivery.


    The warranty we provide is not a rolling warranty and is valid from the date of the original repair, so any repairs carried out during your warranty period, do not start the warranty again from the start.

    We offer a reduced shipping rate to return your console back to us for repair, this covers the collection and delivery after your console has been repaired.

    If your console if definitely under warranty and your are experiencing the same fault, then please add the below option to your shopping cart, this is a free purchase and then proceed to checkout.

    Please print off the checkout order invoice and enclose this is in your box with your console, can you please ensure it is well packaged and ready for collection.

By (Warwick, United Kingdom) on  29 Apr. 2021 (Warranty Repair) :

Great work (again!)

I sent my PS3 off for a re-balling service which was completed over Easter (see my other review). I didn't have my PS3 back long before it died on me again, so I immediately used Console Wizard's warranty repair service. Now, what I didn't expect was for a representative to ring me the next day apologising that I hadn't had the console back very long before it broke again. He was extremely polite and offered to pay the shipping return fee as this had happened so soon after I got it back. I was really impressed with the professionalism of the call and the shipping refund offer.
I now have the console back with me in good working order so I am a happy customer again. Thanks Console Wizard :-)

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By (Lancaster, United Kingdom) on  20 Nov. 2020 (Warranty Repair) :

Great Service

After a first fix on my xbox one, it turned out that the damage was more extensive than the engineers first realised. It was great being able to use the warranty repair service - the Console Wizard engineers repaired the console and explained what they fixed to stop the cascade of faults that were occurring. Would definitely use again.

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By (Elgin, United Kingdom) on  13 Nov. 2020 (Warranty Repair) :

PS3 capacitor replacement

Console fixed and returned within 3 days, brilliant service.

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