The Blu ray drive in your PS5 console, is a delicate item with a focused Laser diode reading the disc that you insert into the drive.
These can deteriorate with use and also can become unfocused if the console is moved about or dropped or subjected to a sudden shock.
The symptoms of a faulty Laser assembly within your Blu Ray drive
- Your PS5 will either not register that you have inserted a Game or Blu Ray movie disc, with the "Spinning Disc Icon" just constantly spinning and nothing registering on the desktop.
- Not Reading games or Movie disc's
- It will not read Games or Blu Ray disks, but will read DVD films.
You may also find that games load, but crash or are slow to play when playing from the Blu Ray drive, as the laser struggles to read the game or movie disc inserted.
Once your console arrives at our premises, your console will be tested prior to being stripped down, to ensure exactly what the problem is with your faulty Blu Ray drive.
An engineer will then strip down your console to fully diagnose the problem.
This involves stripping down your console and replacing the faulty whole Laser Carriage Assembly within the drive.
This is only a genuine PS5 replacement Laser Carriage Assembly, so your consoles build quality is not compromised.
We replace the whole carriage assembly, as this means the Laser and Disc motor is replaced, effectively replacing the drives internals with new items.
Once repaired, your Playstation 5 will be soak tested to ensure you trouble free gaming upon its return back to you.
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