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PS4 diagnose option Playstation 4Sony View larger

PS4 diagnose option

Please select this option if the fault you have with your console is not listed on our website.

Our engineers will investigate the problem and let you know the cost of the repair

If the consoles original warranty stickers are valid, then this is a free diagnosis.

If the console has been opened previously, there is a £10.00 inspection fee.

Please confirm the consoles Warranty sticker status below.

More details

£ 0.00

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    Select this option if you are unsure what the problem is with your console.

    We will investigate the fault with your console and run the latest diagnostic test equipment to quickly identify what fault your console has.

    We can then contact you with a price to repair your console.
By (Marden, United Kingdom) on  06 June 2019 (PS4 diagnose option) :

Brilliant, no complaints

Had bought a secondhand PS4 online that worked fine for about a month but then started suffering issues with lag and a noisy fan, particularly with more demanding games like Detroit: Become Human and Red Dead 2. Despite being based down South I sent my console in to these guys as the reviews were so good and having used them now I can see why. Shipping was all handled quickly, staff were friendly, helpful and knowledgeable and didn't try to talk me into buying anything that didn't need doing.
TLDR; console was fixed and returned to me quickly and professionally and now works perfectly, many thanks

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By (BIRMINGHAM, United Kingdom) on  16 Oct. 2018 (PS4 diagnose option) :

Victoria Whittle

Really good service, PS4 now works like a dream! Thanks guys!

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By (WELWYN GARDEN CITY, United Kingdom) on  10 Oct. 2018 (PS4 diagnose option) :

Fantastic and professional service and it’s free!

I originally sent in my PS4 for a HDMI port replacement and included this diagnosis service just in case. Within the day they contacted me and explained to me that it was an issue with the chip and not the HDMI port. With ease I switched the order to fixing the chip and it was fixed and sent back next day. Fantastic and courteous service, will definitely be going back to them if I have any future issues!

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