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Xbox 360e Laser / Open Tray error Xbox 360eMicrosoft View larger

Xbox 360e Laser / Open Tray error

Does it display "Open Tray" on the TV or Monitor when a game is inserted into the console?

Do you get a "Dirty Disc" error on the screen when you are trying to load your games.

Do you get "Clean the disc or it is an unrecognised disc" error ?

Are you getting read errors when playing games?


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£ 39.99 tax incl.

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    This fault is due to the laser in the DVD drive failing

    We can repair this fault under our fixed price repair fee.

    We will replace the faulty laser unit with a brand new Manufacturers original laser.

    This is like fitting a brand new DVD drive at a fraction of the cost of replacing the whole drive.

    We also give your console a full service

    All our repairs are covered with a three month warranty for the same fault for your peace of mind.

By (WIRRAL, United Kingdom) on  15 Aug. 2020 (Xbox 360e Laser / Open Tray error) :

They did exactly as promised

Superb service and two very happy children!

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By (Kent, United Kingdom) on  08 Nov. 2014 (Xbox 360e Laser / Open Tray error) :

Open tray error closed!

I spoke with them on the phone before sending my console away as I wasn't sure weather it was worth just buying a new one. They were very helpful and clear about their service so I sent if off on a Wednesday and it was back to me by the following Monday good as new. Console Wizard also keep you constantly updated with emails, excellent customer service a very quick procedure and highly recommended. I would definitely advise a friend to use Console Wizard before buying a new one.

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By (Birmingham, United Kingdom) on  03 Oct. 2014 (Xbox 360e Laser / Open Tray error) :


Fantastic service so fast worth ever penny would recommend this company to everyone

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