Xbox 360e
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Customer ratings and reviews
Xbox 360e Laser / Open Tray error
Does it display "Open Tray" on the TV or Monitor when a game is inserted into the console?
Do you get a "Dirty Disc" error on the screen when you are trying to load your games.
Do you get "Clean the disc or it is an unrecognised disc" error ?
Are you getting read errors when playing games?
This fault is due to the laser in the DVD drive failing
We can repair this fault under our fixed price repair fee.
We will replace the faulty laser unit with a brand new Manufacturers original laser.
This is like fitting a brand new DVD drive at a fraction of the cost of replacing the whole drive.
We also give your console a full service
All our repairs are covered with a three month warranty for the same fault for your peace of mind.
Open tray error closed!
I spoke with them on the phone before sending my console away as I wasn't sure weather it was worth just buying a new one. They were very helpful and clear about their service so I sent if off on a Wednesday and it was back to me by the following Monday good as new. Console Wizard also keep you constantly updated with emails, excellent customer service a very quick procedure and highly recommended. I would definitely advise a friend to use Console Wizard before buying a new one.
Eaton
Fantastic service so fast worth ever penny would recommend this company to everyone
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They did exactly as promised
Superb service and two very happy children!