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Xbox One X Diagnose option Xbox One XMicrosoft View larger

Xbox One X Diagnose option

Please select this option if the fault you have with your console is not listed on our website.

Our engineers will investigate the problem and let you know the cost of the repair

If the consoles original warranty stickers are valid, then this is a free diagnosis.

If the console has been opened previously, there is a £10.00 inspection fee.

Please confirm the consoles Warranty sticker status below.

More details

£ 0.00

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    Select this option if you are unsure what the problem is with your console.

    We will investigate the fault with your console and run the latest diagnostic test equipment to quickly identify what fault your console has.

    We can then contact you with a price to repair your console.
By (Manchester, United Kingdom) on  27 Apr. 2020 (Xbox One X Diagnose option) :


Had a problem with a black screen on my xbox one .
The service was great and efficient dealt with and fixed within 24 hours. Couldn't ask for a better service.
Will definitely use this company again .

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By (Tyne and Wear, United Kingdom) on  25 March 2020 (Xbox One X Diagnose option) :

Not all heroes wear capes

When My Xbox started showing signs of ageing and running slowly, with the occasional crash I thought I would have to buy a new one. I decided to google “console repair” and console wizard were top of the pile. I received a FREE diagnosis to find out what was wrong with it. Within 3 days my console was fixed and on the way back to me. Overall cost was 50 quid which is much cheaper than a replacement! Very friendly on the phone and very helpful indeed. Couldn’t praise them enough thanks console wizard! You truly are wizards! Gandalf the grey got nothin on you guys!!

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By (BLACKPOOL, United Kingdom) on  21 March 2019 (Xbox One X Diagnose option) :

X box one

Great time turnaround for a fix on this console. I have no problem with recommending the lovely people at Console Wizard. Customer service is good and after care follow up is marvellous.

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