Controller Fault Diagnosis – Console Wizard
    • Controller Fault Diagnosis Controller RepairsNintendo
    • Controller Fault Diagnosis – Console Wizard

    Controller Fault Diagnosis

    £0.00

    Not sure which controller repair you need?

    • Controller fault investigated
    • Findings explained with a repair quote
    • Repair work quoted separately
    • No separate diagnosis fee

    Repair work is charged separately after approval.

    In Stock

     Customer ratings and reviews
     (5/5)  - 1 rating(s) - 1 review(s)
      Security policy

    Secure SSL protected website, so purchase with confidence.

      Delivery policy

    UK Collection & Delivery options, drops off in person if you are local are welcome.

      Return policy

    Free returns for 7 Days after you receive your repaired item, to ensure your happy with your repair.

    Not sure which controller repair you need? Console Wizard provides fault diagnosis for Controller from our Bolton repair centre, with UK-wide mail-in available.

     

     

    Information That Helps Identify the Fault

    Tell us the exact controller model and every affected function. Explain whether it powers on, connects wirelessly, works over USB, holds charge and registers buttons and sticks. Intermittent faults need the conditions that trigger them, such as moving a cable, using a particular control or playing for a period of time.

    A dead controller, missed button input or apparent charging fault can have several causes. If safe, report the results with a suitable known-working cable, headset or other relevant accessory. Include drop, liquid and earlier repair history. These observations guide assessment without treating a symptom as proof that one component has failed.

     

     

    Assessment Quote and Your Repair Decision

    Controller fault diagnosis is provided without a separate diagnosis fee. We investigate the reported issue and explain the findings, including a repair quote where applicable. Replacement parts and repair work are charged separately if approved. The assessment may identify multiple faults or damage that makes repair uneconomical.

    You decide after the findings and quote are explained. No separate diagnosis charge applies. Repair work and postage are charged separately. Diagnosis alone carries no completed-repair warranty; any subsequently completed repair has its stated cover.

     

     

    Controller Fault Diagnosis

    Common symptoms include:

    • Controller will not power on
    • Fault is not clearly covered by a listed repair
    • Charging, button or analogue problem needs investigation

     

     

    How We Carry Out the Fault Diagnosis

    We investigate the reported fault and explain our findings with a repair quotation. No separate diagnosis fee applies to controller repairs. Any repair work and postage are charged separately; repair work proceeds only after you approve the quote.

     

     

    What Does Controller Fault Diagnosis Include?

    • Inspection of the reported fault
    • Assessment and a separate repair quote
    • Findings explained

    Use the options on this page to select the required work. The displayed price updates for your selection; the selected repair scope is not automatically extended to other controls.

     

     

    Price and Repair Scope

    The advertised price is £0.00. We investigate the reported fault and explain our findings with a repair quotation. No separate diagnosis fee applies to controller repairs. Any repair work and postage are charged separately and require your approval before proceeding.

     

     

    Supported Controllers

    Trigger faults should be booked through the appropriate dedicated repair where listed, rather than assuming this general assessment includes a trigger repair.

    We do not repair custom, modified or third-party controllers. This service is for the Controller. Other controller models and additional faults need the appropriate service.

     

     

    Controller Fault Diagnosis in Bolton & Greater Manchester

    Local customers looking for fault diagnosis near them can bring their Controller to our Bolton, Greater Manchester repair centre during opening hours without an appointment.

     

     

    UK-Wide Controller Fault Diagnosis

    Customers throughout the UK can send their Controller to Console Wizard for this service. We assess the reported fault and explain the repair quote. Any different repair is discussed before proceeding.

     

     

    Previous Repairs and Service Limitations

    Tell us what was replaced or attempted previously and how the symptoms changed. Missing parts, damaged connections or earlier board work can change the repair required. We do not accept custom, modified or third-party controllers. Additional faults and any different chargeable work are discussed before proceeding.

     

     

    Frequently Asked Questions

    What happens after the controller is assessed?

    We explain the findings and quote any repair work before you decide whether to proceed.

    Is repair work included with controller diagnosis?

    No. Diagnosis itself is provided without a separate fee. Any repair work is quoted separately and begins only after you approve the quote.

    How much does this service cost?

    Controller fault diagnosis has no separate fee. Any repair work and postage are charged separately.

    Can you repair a custom or modified controller?

    No. These services are for supported original controllers. Custom, modified and third-party controllers are not accepted.

    Can I drop off locally or send my controller by post?

    Yes. Local customers can use our Bolton repair centre without an appointment during opening hours. A UK-wide mail-in service is also available.

    What warranty applies?

    An assessment alone is not a completed repair and does not carry a repair warranty. Completed repairs have the stated warranty for the original repaired fault.

    controllerdiag
     Reviews
    By Jaime M. (WIMBORNE, United Kingdom) on 02 Oct. 2026 (Controller Fault Diagnosis) :
    (5/5) 

    Repair of my Sony dual sense edge controller

    I have used this company before and I still haven't found any other company that provides excellent service and a complete service for all my gaming needs.
    My very expensive Sony controller £250.00 stopped working properly , I tried everything , resetting , new cable, different playstation but it still would not work.
    I sent it into consolewizard and within a week they rang me told me what was wrong and repaired it no problem. I even asked them to double check the sticks as I previously got them changed by a ebayer who ovbviously used cheap copies of TMR. Controller sent back as promised , working 100 per cent I am very happy with service.

    I would highly recommend them for all works on games consoles. In fact I spoke to Micheal about getting my ps3 ( phat version ) serviced so I don't have any issues with it as it is old. he was friendly , knowledgable , polite and very helpful. So I will use them definitely again to service my ps3. And I would recommend them to everyone i know . TOP CLASS.
    NO NEED TO LOOK ANYWHERE ELSE.