Not sure what is wrong with your Nintendo 3DS XL, or can't find a repair on our website that matches the problem? Our Nintendo 3DS XL Fault Diagnosis & Repair Service allows our engineers to professionally investigate the console and identify the fault.
Our Nintendo 3DS XL fault diagnosis costs £20. Once we have identified the problem, we will contact you and explain the fault and the cost of the required repair before any additional repair work is carried out.
If you choose to proceed with the repair, the £20 diagnostic fee is deducted from the repair cost, so you only pay the remaining balance.
If you decide not to proceed, no additional repair fee is charged and your Nintendo 3DS XL can be returned unrepaired. If we are unable to repair the console, the £20 diagnostic fee is non-refundable.
This service is specifically for the original Nintendo 3DS XL and not the later New Nintendo 3DS XL (2015 model).
Fault diagnosis is carried out at our Bolton, Greater Manchester repair centre, with a UK-wide service available for customers throughout the country.
Nintendo 3DS XL Fault Diagnosis
The Nintendo 3DS XL can develop many different hardware and software faults, and it is not always obvious which component is responsible for the problem.
This service is intended for customers who know that something is wrong with their Nintendo 3DS XL but cannot identify the correct repair from the individual services listed on our website.
Instead of guessing which repair to purchase, select our £20 fault diagnosis service and describe the symptoms you are experiencing.
Our engineers will investigate the console, identify the fault where possible and contact you with the appropriate repair price.
When Should I Select the £20 Fault Diagnosis Service?
Select this service if your Nintendo 3DS XL has an unknown fault or if its symptoms do not clearly match one of our dedicated repair services.
Examples can include:
• Nintendo 3DS XL has an unknown fault
• Console behaves intermittently
• Console has several different symptoms
• You are unsure which component has failed
• The problem does not match one of our listed repairs
• You need the console professionally investigated before deciding whether to repair it
If you already know exactly which repair is required, such as a broken LCD screen, damaged charging port or faulty game card reader, select the dedicated repair service instead.
How Does Nintendo 3DS XL Fault Diagnosis Work?
Once we receive your Nintendo 3DS XL, our engineers investigate the symptoms you have reported and carry out the appropriate checks to identify the cause of the fault.
The exact diagnostic process depends on the symptoms and can involve inspection, testing of relevant components and electrical fault finding where required.
Once the fault has been identified, we will explain what is wrong with the console and provide the price for the required repair.
We will not simply carry out an additional chargeable repair without first giving you the opportunity to decide whether you want to proceed.
What Happens When the Fault Has Been Identified?
If our engineers identify a repairable fault, we will contact you with the repair required and its price.
You can then choose whether you want us to continue with the repair.
• If you proceed – the £20 diagnostic fee is deducted from the repair price
• If you decline – no additional repair fee is charged
• If we cannot repair the console – the £20 diagnostic fee remains non-refundable
This gives you the opportunity to make an informed decision once you know what is actually wrong with the Nintendo 3DS XL.
Is the £20 Diagnosis Fee Deducted From the Repair?
Yes. If we diagnose your Nintendo 3DS XL and you decide to proceed with the recommended repair, the £20 you have already paid is deducted from the repair price.
For example, if the required repair costs £79.99, you would only need to pay the remaining £59.99 after the £20 diagnostic fee has been deducted.
The diagnosis fee therefore does not become an additional £20 charge when you proceed with the repair.
What If I Do Not Want to Proceed With the Repair?
You are not required to proceed after we provide the diagnosis and repair price.
If you decide that the repair is not economical or simply do not want to continue, no additional repair fee will be charged and the console can be returned to you unrepaired.
The £20 already paid covers the diagnostic investigation that has been completed.
What If Console Wizard Cannot Repair My Nintendo 3DS XL?
Although we repair a wide range of Nintendo 3DS XL faults, it is not possible to guarantee that every console can be successfully repaired.
Some consoles may have severe motherboard damage, multiple faults, unavailable components or damage that prevents a reliable repair.
If we investigate your Nintendo 3DS XL but are unable to provide a reliable repair, the £20 diagnostic fee is non-refundable.
This is because the fee covers the technician time and diagnostic work required to investigate and identify the condition of the console.
Fault Diagnosis or Liquid Damage Inspection?
If your Nintendo 3DS XL has been exposed to liquid or moisture, do not select this standard £20 Fault Diagnosis service.
Liquid-damaged consoles require our separate £29.99 Nintendo 3DS XL Liquid Damage Inspection, which includes the additional dismantling, internal cleaning and corrosion assessment required for liquid-exposed electronics.
• Unknown fault with no liquid exposure – select this £20 Fault Diagnosis
• Known or suspected liquid exposure – select the £29.99 Liquid Damage Inspection
The £29.99 liquid damage inspection fee is non-refundable and, unlike this standard diagnosis service, is not deducted from a subsequent repair cost.
Common Nintendo 3DS XL Faults We Repair
Console Wizard provides dedicated repair services for many common Nintendo 3DS XL faults.
These include:
• Top and bottom LCD screen faults
• Touch screen faults
• Popping sound followed by power-off
• Button and shoulder button faults
• Joystick and Circle Pad faults
• Game card cartridge reader faults
• SD card reader faults
• Broken hinge damage
• Charging port faults
• Application errors
• Motherboard connector damage
If you cannot determine which of these repairs your Nintendo 3DS XL requires, this fault diagnosis service is the correct option.
Component-Level Nintendo 3DS XL Fault Diagnosis
Not every Nintendo 3DS XL fault can be resolved by simply replacing an external or plug-in component.
Where necessary, our engineers can investigate faults at motherboard level to determine whether an electronic or component-level problem is responsible.
If the diagnosis identifies a different motherboard repair or another service with a separate price, we will contact you before proceeding.
What Is Included in the £20 Diagnosis?
• Investigation of the reported Nintendo 3DS XL fault
• Appropriate hardware and electrical testing where required
• Identification of the fault where possible
• Explanation of the required repair
• Repair price provided before additional work
• £20 diagnostic fee deducted if you proceed with the repair
The Nintendo 3DS XL Fault Diagnosis service costs £20.
If we cannot repair the console, the £20 diagnostic fee is non-refundable.
Original Nintendo 3DS XL Fault Diagnosis
This service is specifically for the original Nintendo 3DS XL.
It does not cover the later New Nintendo 3DS XL (2015 version). Console Wizard provides a separate fault diagnosis service for the New Nintendo 3DS and New Nintendo 3DS XL range.
Please select the correct model before booking your repair.
Nintendo 3DS XL Repair Near Me
Looking for Nintendo 3DS XL repair or fault diagnosis near me? Console Wizard provides professional Nintendo 3DS XL fault diagnosis from our repair centre at 517 Tonge Moor Road, Bolton, Greater Manchester, BL2 3BG.
Customers in Bolton and Greater Manchester can bring their Nintendo 3DS XL directly to our repair centre during normal opening hours. No appointment is required.
UK-Wide Nintendo 3DS XL Fault Diagnosis
Customers throughout the UK can also use our Nintendo 3DS XL fault diagnosis service without visiting our Bolton repair centre.
Your console can be sent to us for investigation. Once we have identified the fault, we will contact you with the required repair and price before proceeding.
This allows us to provide Nintendo 3DS XL fault diagnosis and repair throughout the UK as well as serving customers locally in Bolton and Greater Manchester.
Nintendo 3DS XL Fault Diagnosis FAQs
How much does Nintendo 3DS XL fault diagnosis cost?
Our Nintendo 3DS XL Fault Diagnosis service costs £20.
Is the £20 deducted if I have my Nintendo 3DS XL repaired?
Yes. If you proceed with the recommended repair, the £20 diagnostic fee you have already paid is deducted from the repair price.
What happens after you diagnose my Nintendo 3DS XL?
We will explain the fault and provide the price for the required repair. You can then decide whether you want us to proceed.
Do you automatically carry out the repair after diagnosing it?
No. If a different chargeable repair is required, we will contact you with the repair price before proceeding.
What happens if I decline the repair?
No additional repair fee is charged. The £20 already paid covers the diagnosis and your Nintendo 3DS XL can be returned unrepaired.
What happens if you cannot repair my Nintendo 3DS XL?
If we are unable to provide a reliable repair, the £20 diagnostic fee remains non-refundable because the diagnostic investigation has already been carried out.
My Nintendo 3DS XL has liquid damage. Should I select this service?
No. Known or suspected liquid damage requires our separate £29.99 Nintendo 3DS XL Liquid Damage Inspection.
What if I already know which repair I need?
If the symptoms clearly match one of our dedicated Nintendo 3DS XL repair services, select that repair directly rather than paying for fault diagnosis.
Can you diagnose motherboard faults?
Yes. Where required, our engineers can investigate the Nintendo 3DS XL at motherboard level to determine whether an electronic or component-level fault is responsible.
Is this service for the New Nintendo 3DS XL?
No. This service is specifically for the original Nintendo 3DS XL and not the later New Nintendo 3DS XL (2015 model).
Where can I get my Nintendo 3DS XL diagnosed near me?
Console Wizard provides Nintendo 3DS XL fault diagnosis from our Bolton, Greater Manchester repair centre, with a UK-wide postal repair service also available.
Can I post my Nintendo 3DS XL to you for diagnosis?
Yes. Customers throughout the UK can send their Nintendo 3DS XL to our Bolton repair centre for professional fault diagnosis.
Security policy
Delivery policy
Return policy