Xbox 360e

Does your console display a red light when powered on?

There can also be an error displayed on the TV or monitor of E82

This is a fault on your consoles motherboard and will need to be investigated by our engineers.

Does it display "Open Tray" on the TV or Monitor when a game is inserted into the console?

Do you get a "Dirty Disc" error on the screen when you are trying to load your games.

Do you get "Clean the disc or it is an unrecognised disc" error ?

Are you getting read errors when playing games?

Has your DVD drive TRAY jammed and wont shut?

Has somebody pulled the tray out of the drive?

The xbox 360e DVD drive has a common fault that affects the TRAY of the drive.

Is your console totally dead? 

Is there no lights on the display of your console or a picture on the TV or Monitor?

Firstly have you checked that your AC Adapter has power and the Power LED on the AC Adapter is lit?

Have you setup your family setting on your console and forgotten the password?

Has somebody set an age restriction on your console you are unable to remove it due to not knowing the password?

Have you purchased a console and found that Parental controls are activated and you don't know the code?

We can remove the family settings from your console, re opening the console to full operation.

Is your Xbox 360e console stuck in a loop following a failed update?

Do you have an error message on the screen stating "Unable to read update from disc"?

Will your Xbox no longer boot to the Dashboard after carrying out an update?

Have you swapped your Xbox DVD drive and now all you get is "Play DVD"?

This is because the Xbox 360 DVD is married to the consoles mainboard

Then we can extract the correct drive information from your consoles mainboard, so this can be flashed to the DVD drive and get you working again.

We can also fully service your console to ensure your console stays in perfect health.

The work carried out is listed below.

Please select this option if the fault you have with your console is not listed on our website.

Our engineers will investigate the problem and let you know the cost of the repair

If the consoles original warranty stickers are valid, then this is a free diagnosis.

If the console has been opened previously, there is a £10.00 inspection fee.

Please confirm the consoles Warranty sticker status below.