Xbox One Diagnose option

Select this option if you are unsure what the problem is with your console.

We will investigate the fault with your console and run the latest diagnostic test equipment to quickly identify what fault your console has.

We can then contact you with a price to repair your console.

*** Note  ***

If we are unable to repair your console then the diagnostic fee is non refundable.

If our engineers can repair your console, then the diagnostic fee is deducted from the actual repair fee.