Console Wizard started trading in 2008,with the mission statement of "Providing high quality repairs, ensuring total customer satisfaction"
Console Wizard - Introduction to the Company
We are a fully registered trade marked company and our website is fully secure (look for the padlock in the URL bar) to ensure a safe and secure place for our customers when entering their personal details.
The company originally was setup to repair the entire range of Games Consoles in the market place from the present day to the superb Retro consoles of yesterday.
These varied from the
- Microsoft Xbox 360
- Playstation 3
- Nintendo Wii.
- Sony PSP
- Nintendo DS - 3DS
Our company decision at that time was to become the Industry leader in carrying out high quality repairs at a fraction of the cost of returning your equipment back to the manufacturer. We also gave the same 3 months warranty that all the manufacturers provided to give our customers peace of mind with any repairs we carried out.
We invested alot of money into stocking our workshops with the highest quality test equipment and diagnostics systems, to carry out repairs to exact manufacturers specifications.
- Six Computer Controller BGA rework systems - for Mainboard repairs (including Reflows and Reballs)
- A Reflow Oven (again used for Reflows and reballing chips)
- Several high end Stereo Microscopes for close up repairs on Main boards, Mobile phones, Tablets, etc..
- Our workshops are also stocked with high specification Solder rework stations on each of the engineers work benches
The business was started by Mark Stapleton, who is educated to HND level in Electronics.
After leaving Hewlett Packard after 22 years of service, the first twelve years as an engineer, working on PC's, Laptops, Tablets, Mid Range Servers and Main Frame systems.
Then the last 10 years as the Area Manager for the North of England, responsible for numerous multi million pound contracts.
This gives the Managing Director a proven track record in the IT Industry and customer service.
After three years of trading we then expanded the equipment we repair from purely Games Consoles to
- Personal Computers
- Mobile Phones
- Games Consoles (Current and Retro)
We now have several employees working for the business, each one fully trained and experienced in the field of repairs they specialise in carrying out.
We also have Apprentices working at Console Wizard, these are vital to bring new ideas and experience to our business.
Our business mission statement still remains "Providing high quality repairs, ensuring total customer satisfaction".
This is very is very important to us and we strive hard to achieve this.
Looking for a Respected and Reputable repair company?We provide repairs to private and trade customers throughout the United Kingdom and Europe, with countries outside of Europe (shipping costs permitting).
Our customers can bring their faulty equipment at our premises (no appointment is required) or booked online via our website.
The Trade customers are either other computer stores (due to the high technical skill set of Console Wizard or the Industry leading repair equipment in our workshops) or Major High Street Retailers.
We also carry out repairs for the Education System and the Prison Service, we are listed on the approved Prison Service contractor list.
All repairs can be booked online via our website or in person at our premises.
As stated previously we strive hard to ensure customers satisfaction and this can be verified by the reviews left by our customers, either on our Website, FreeIndex or Facebook.
So if your looking for a repair to be carried out, please have total peace of mind that your equipment will be repaired to the highest standards.
The repair comes with three months warranty and only original parts will be used. So the repair will be of the same high standard as the Manufacturer, but at a fraction of the cost.
Some of the repairs we carry out are even of a higher standard than that offered by the actual manufacturer .i.e Reball repairs, etc...