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PS5 diagnose option Playstation 5Sony View larger

PS5 diagnose option

Please select this option if the fault you have with your console is not listed on our website.

Our engineers will investigate the problem and let you know the cost of the repair

If the consoles original warranty stickers are valid, then this is a free diagnosis.

If the console has been opened previously, there is a £10.00 inspection fee.

Please confirm the consoles Warranty sticker status below.

More details

£ 0.00 tax incl.

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    Select this option if you are unsure what the problem is with your console.

    We will investigate the fault with your console and run the latest diagnostic test equipment to quickly identify what fault your console has.

    We can then contact you with a price to repair your console.

By (STOKE-ON-TRENT, United Kingdom) on 18 Dec. 2021 (PS5 diagnose option) :


Unfortunately my PS5 was not to be fixed this time around, I was given clear concise instruction on why this was the case & the staff were poilte and helpful as to what I should do going forward. Great, speedy service. Thank you.

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