Console Wizard is a Trademarked company who has been trading since 2008.
The business was setup by the owner after spending 22 years working for Hewlett Packard. This was initially as a mobile computer engineer and then as the Area manager for the North of England. This gives the managing director a proven background in the IT industry, from customer service skills and all aspects of service delivery. He is also academically trained to HND level in Electronics.
All of our engineers are fully trained and specialists in games console repair. We pride ourselves on the professionalism,customer service and quality of all the work we deliver.
We offer a full UK Naionwide and European service, this ranges from private individuals, high streets shops and full trade accounts for our bigger customers.
Our workshops are stocked with the latest diagnostic and soldering equipment, we currently have 6 Computer Controlled BGA Dark Infrared reflow systems, one reflow oven and the latest soldering / hot air solder stations.
This ensures that all the repairs we carry out are done to exact manufaturers standards.
Suplemented by the fact that all the replacement parts we use are only genuine manufacturers replacment parts, to ensure a quality repair at a fraction of the cost of returning your equipment to the actual manufacturer.
All the work we carry out comes with either a 3 or 6 month warranty (depending on the repair carried out) The warranty period is stated against the repair option available to you when booking the repair.
We offer a full collection and delivery service across the UK and Europe via Collect + and ParcelForce Next day service (across Europe is a 48 hour service)
We pride ourselves on the fact that all the staff ar Console Wizard have a gaming background, as the depth of knowledge within the business, not just on the fault side, but also on the gaming side, ensures we can provide quality customer service across the board.
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